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our clients

Our Business Continuity clients vary dramatically in size and business sector. We have worked for diverse companies such as a leading multi- national food manufacturer, care home group and a high end boutique fashion house.

They all have one thing in common, their management sees the importance of planning and preparation to ensure the future security of their business.

Please see the comments below from some of our clients.

Basinger business continuity and loss consultants are a breath of fresh air in an industry that can be construed as complicated and time consuming.

We invited Basinger in to our business to assist with the formulation of a business continuity plan and believed we had created the correct scope and captured the main facets of such a plan.

Within no more than 2 sessions with Basinger, they’d made a material step change to our plan to say the least.  It is now a fully robust, functional and logical plan that can be executed in a safe and efficient manner at all levels of the organisation and would be wholly acceptable by all of the main and prominent insurance companies in the UK.

I would strongly recommend any business to engage the services of Basinger business continuity and loss consultants, whether for a full plan formulation, or just for a “health check.” This level of knowledge and service would galvanise and strengthen any business in any sector.

Tony Pritchard, SL Catering

In 2008 we recognized the need to produce a business continuity plan. John came highly recommended to us through our insurance company. He has helped us through the process of considering all aspects of our business and to get us to consider the various areas that could be impacted if a major incident occurred. From the initial beginnings of fact finding the business, to helping us produce our plan, John completely supported us through the process.

As a result of this we have strengthened the IT disaster recovery process and documented our recovery procedures. I would personally recommend anyone considering business continuity to talk to John Basinger.

Gary Stenning, AFBL Operations and IT

John Basinger guided and assisted us throughout the implementation of our business continuity plan.

The project was completed on schedule and on budget, and has provided our business with the confidence of knowing that we are now far better prepared for a disaster or other unexpected event.

We were impressed with his depth of knowledge and experience in the field, and would have no hesitation in recommending his services to others.

Steve Allen, The Apollo Group

I would like to thank you for all your hard work on creating the Euro Car Parts Business Continuity Plan. It has been a difficult process and far more involved than I first imagined and we could not have got through the project without your invaluable help. I do sincerely hope we do not have to put the plan into practice but we are now in a far stronger position to tackle any event that may strike us.

Derek Angell, Euro Car Parts Limited

As a growing small/medium size company I was aware of the necessity of having a BCP. However, like many companies, time and resources made it difficult so we turned to John to help us.

Without qualification, I can attest to John’s background knowledge and consultation which gave us the salient points and issues to ensure that we developed a BCP pertinent to this company and were involved in that process the whole way leading to ownership of the BCP.

Summarised John was absolutely vital for us in the delivery of or BCP and I would not hesitate to recommend him to any company who are in the same situation we were and require a BCP ‘tailored’ to their company.

Harry Robinson, Action Sealtite

John’s name was one of 3 business continuity consultants put forward by our local chamber of commerce. Having interviewed them all, I selected John for the combination of industry experience, competitive pricing and understanding of what Control Group required.

John was able to review our existing arrangements, make recommendations for forming a robust business continuity plan and provide written documentation to enable the implementation of the plans into business areas. He has continued to keep in contact and be a point of reference for our questions.

Simon Church, Control Group (UK) Limited

BCP was being pushed by our insurance company as a good tool to manage risk and exposure in the event of something happening at the exhibition centre.  At the centre we have lots of skill sets around making events (exhibitions, concerts etc) happen so it was not a total learning curve for us.  However we did need to use a consultant such as John to steer and guide us and to set those milestones on the project.  John’s management style blended very well with our team.  The in house team have many client facing commitments with tight turnarounds and deadlines and therefore we wanted someone to demonstrate, encourage and motivate and I feel he did this.

John made himself available and flew up to Aberdeen.  The fact that he was not local did not affect the consultancy.  John met the management team collectively to give an overview of the project and then subsequently met with the individuals.  This worked well.  We would certainly use John again to review the final plan and to also to give it a periodic review.

I would certainly recommend John to other organisations.

Graeme Cumming, Aberdeen Exhibition & Conference Centre Limited

We appointed John to assist us create the structure and the processes to prepare our BCP. John met with key members of our team on several occasions to extract the critical areas of our business that needed to be risk-managed. He has the ability of ‘asking the right questions’ and his practical experience as a loss adjuster was very useful to us.

There were several follow up meetings. He prepared regular reports and kept the documentation in good order. He kept the pressure on us to complete the job despite us being fully stretched.

Arising out of this were a series of suggestions and proposals for both internal and external changes – most of which have been implemented.

Overall, we were very impressed with John who provided us with a superb professional service and we would highly recommend his services.

John Rifkin, Westone Products Ltd

We needed to develop a Business Continuity / Disaster Recovery Plan as part of our risk management.
John carried out a review of our needs and reported accordingly giving us solutions to our vulnerable areas.
He was very professional and has kept in touch to see whether we require any further advice or support.
I would have no hesitation in recommending him to others.

Clem Davies, Renton Howard Wood Levin LLP
Action SealtiteControl Group (UK) LimitedAberdeen Exhibition & Conference Centre LimitedThe Apollo GroupEuro Car Parts LimitedRenton Howard Wood Levin LLP